Drizelonphran

Return Policy

Last Updated: January 2025

Service Cancellation

Drizelonphran provides interior styling services. As our services are consultation and styling-based rather than product-based, this policy outlines our procedures for service cancellation and related matters.

Cancellation by Client

Clients may cancel interior styling services by providing written notice to contact@drizelonphran.world. The following terms apply:

Before Service Commencement

If cancellation occurs before any styling work has commenced, a full refund of any advance payments will be provided, minus any non-refundable consultation fees that may have been agreed upon.

After Service Commencement

If cancellation occurs after styling work has begun, refunds will be calculated based on the proportion of services completed. Any work already performed will be charged at the agreed rate, and the remaining balance will be refunded.

Cancellation by Studio

We reserve the right to cancel services in exceptional circumstances, including but not limited to:

In such cases, clients will receive a full refund of any payments made for services not yet delivered.

Refund Processing

Refunds will be processed within 14 business days of cancellation confirmation. Refunds will be issued using the same payment method used for the original transaction, unless otherwise agreed.

Consultation Fees

Initial consultation fees, if applicable, are generally non-refundable once the consultation has taken place, as they represent time and expertise already provided.

Service Modifications

Clients may request modifications to the scope of services. Such modifications may affect pricing and timelines. Any changes must be agreed upon in writing before implementation.

Dispute Resolution

If you are dissatisfied with our services, please contact us at contact@drizelonphran.world to discuss your concerns. We are committed to resolving any issues fairly and promptly.

Limitations

Please note that:

Contact Information

For questions about cancellations or refunds, please contact us at:

Email: contact@drizelonphran.world
Address: 26a John F Kennedy Rd, Bluebell, Dublin, Ireland
Phone: +35314605326

Partial Service Completion

If a client requests cancellation after partial completion of services, we will provide a detailed breakdown of work completed and charges incurred. The client will be charged only for services actually delivered, and any remaining balance will be refunded promptly.

Dispute Resolution Process

If you have concerns about our services or wish to dispute charges:

  1. Initial Contact: Please contact us at contact@drizelonphran.world within 14 days of the service completion or cancellation
  2. Review Period: We will review your concerns and respond within 7 business days
  3. Resolution Discussion: We will work with you to find a fair resolution
  4. Formal Complaint: If we cannot resolve the matter, you may file a formal complaint in writing

Refund Methods

Refunds will be processed using the same payment method used for the original transaction whenever possible. If the original payment method is no longer available, we will work with you to arrange an alternative refund method. Processing times may vary depending on the payment method and financial institution.

Non-Refundable Items

The following are generally non-refundable:

Service Modifications and Additions

Clients may request modifications to the scope of services at any time. Such modifications may:

All modifications must be agreed upon in writing before implementation. Any additional costs will be clearly communicated and agreed upon before work proceeds.

Quality Assurance

We are committed to providing high-quality interior styling services. If you are not satisfied with the quality of our work, please contact us immediately. We will work with you to address any concerns and, if appropriate, provide additional services or adjustments at no extra cost.

Third-Party Services

If we recommend or coordinate with third-party suppliers, contractors, or service providers, their terms and conditions will apply to their services. We are not responsible for the quality, delivery, or return policies of third-party services. Any disputes with third-party providers should be directed to those providers directly.

Record Keeping

We maintain records of all service agreements, communications, and transactions for a minimum of 7 years in accordance with legal and accounting requirements. These records may be used to resolve disputes or respond to inquiries about past services.

Changes to This Policy

We reserve the right to modify this Return Policy at any time. Changes will be effective immediately upon posting to this page. We encourage you to review this policy periodically. Material changes will be communicated to active clients via email when possible.

Additional Information

For questions about this policy or to discuss a specific situation, please contact us. We are committed to fair and transparent practices and will work with you to find appropriate solutions.